Customer Service CRM
Service CRM software for customer support that scales
A CRM for customer service with ticket tracking, escalations, and customer support software workflows to resolve issues faster.
Insights
Ticket/Complaint Insight Dashboard with Real-time ticket analytics.
Tickets
Centralized Tickets Tracking and Management with assignment, escalation and status tracking (open, in-progress & Resolved). Manual Ticket Creation with Tags feature for categorization with Categories & Sub-Categories.
Product List
- Add your own product list
Omnichannel
All-in-one, manage all of your conversations in a single app.
- Call
- Message
Templates
Use message templates for common issues for sending to customers.
Team Management
Team Management with customizable team roles and permissions.
Lead Sources
Lead consolidation, capture all your leads coming from different marketing platforms.
- Google Ads
- Meta (Facebook, Instagram, WhatsApp)
- Shopify
- WooCommerce
- IndiaMART
- Trade India
- Just Dial
Book a demo & 10 days free trial
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